Our refund and cancellation policy is designed to ensure transparency and fairness:

Conditions for Refunds:

Refunds are issued under specific conditions, such as event cancellation, significant changes in event details, or non-delivery of promised services. Refunds are not provided for personal reasons, such as change of mind or scheduling conflicts.

Non-Refundable Fees:

Any non-refundable fees, such as processing or administrative fees, will be clearly stated at the time of booking.

Refund Process:

To request a refund, contact us within the specified time frame of the event date with your booking details- applicable within 3 days of booking only. Refunds will be processed within the 15 working days for national transactions and 30 days for international transactions after verifying the eligibility criteria. Refunds will be credited to the original payment method used during booking.

Proof of Purchase:

You may be required to provide proof of purchase or booking confirmation to process a refund.

Cancellation Policy:

Bookings can be cancelled within the specified time frame of making the reservation. Cancellation requests made after this period may not be accepted, and no refunds will be issued. Please contact our support team for assistance with cancellations.

Partial Cancellations:

In cases where partial cancellations are permitted, the refund amount will be prorated based on the unused portion of the booking.

Non-Transferable:

Bookings and tickets are non-transferable. Changes to attendee details can be made by contacting our support team, subject to our approval.

Attendee Substitutions:

If you cannot attend an event, you may request a substitution for another attendee. Substitutions are subject to our approval and any applicable fees.